Clinic Policies


For your initial consultation we recommend you arrive about 10 minutes before your appointment time.  As we are a medical clinic, we require all new patients to fill out a medical history, contact information and treatment consent forms prior to your consultation and/or any treatments


Whilst we love children – and completely understand the problems involved with arranging childcare – in the interest of keeping the clinic as safe as possible, we must respectfully request that you refrain from bringing your children with you to your appointments.

Our premises is a medical environment, and therefore not fitted with the adequate proofing to safely prevent little fingers from hurting themselves. Most importantly, however, our insurance does not protect children at the clinic and we would never want to put anyone in harm’s way – we do hope you understand.


We do not allow pets into the clininc building.


We require that you turn off mobile phones, pagers and other electronic devices.  This is your treatment time and out of respect for others in the clinic who may also be having treatments.


Our clinic is wheelchair accessible.